HI, I'M RACHEL :)
You might know about my professional experience from the Start Here page, so I'd love to share a bit more about who I am as a human... I'm an Advocate (INFJ) with extrovert characteristics, a life-long learner, and a people and culture enthusiast. My personal and professional motto is, "be that weird kid," meaning always be curious, keep a sense of wonder, and challenge the status quo. Life is a laboratory. Experiment. Learn. Iterate. Repeat.
MY TOP VALUES
-
Intentional, mindful communication
-
Emotional intelligence + (self-)compassion
-
Independence paired with teamwork
-
Value-driven efficiency
-
People Ops is a product
-
Honesty, trust, and integrity
-
Openness and drive to learn and grow
-
Laughter and silliness, of course!
THINGS I LOVE TO DO
-
Coach, facilitate, teach. Everyone has infinite potential!
-
Scale processes and automate wisely, but still make them feel human
-
Build things from scratch, experiment, and iterate
-
Solve complex problems and proactively make decisions
-
Rock climb, snorkel, try to play the ukulele, make delicious plant-based dishes, spicy salsas/chutneys, practice yoga and mindfulness, video game (Uncharted and AC), and learn (Now: open water diving and Catalan; Coming up: Gujarati)
HIGHLIGHTED WORK
CULTIVATING CULTURE AT DEVEX
Highlighted Work from a Remote Media Platform
As an online media platform, we are a hybrid-remote company. We have offices in DC, Barcelona, Manila, and 20% of our team is 100% remote (though we're fully remote right now due to COVID). Our teams consist of News, Creative, Analytics, Product Development, Marketing, Sales, and more.
As the People Team Lead, I lead a small team and am responsible for the end-to-end employee lifecycle, from the team roadmap to daily operations. It includes attraction, recruitment, onboarding, learning and development, Diversity, Equity, & Inclusion (DE&I), and offboarding. I collaborate with all teams, from recruiting a fantastic new Devexer to coaching and equipping all teams with the skills and tools to do their best work and achieve big goals (and love doing it!). #WeWorkTogether #WeEmbrace Transformation
I've also helped educate the global development community about remote work, leading How to Empower and Communicate on a Remote Team and How to Manage Remote Teams webinars.
SCALING SPRINGBOARD
Highlighted Work from a global EdTech Startup in San Francisco
As the 3rd Sprinboarder to join Springboard in San Franciso (and 8th globally), I led and scaled the global Student Operations from 80 to 1000 active students, managing a small team. I worked closely with marketing, mentor operations, product, engineering, and curriculum dev. I also cultivated and nurtured Springboard's culture as the unofficial People Ops person through leading retreats, facilitating team building and upskilling activities, and designing hiring and onboarding, so that as a team, we could help professionals excel in their careers through accessible, online mentor-led boot camps in UX, Analytics, and Data Science. #AlwaysBeLearning
 |  |  |
|---|---|---|
 |  |  |
 |  |  |
 |  |  |
 |  |  |
DEVELOPING INTERNATIONAL EDUCATION PROGRAMS
Highlighted Work from San Francisco State University
I created and managed a pilot international summer program at SFSU. I oversaw marketing, admissions, program design, course offerings, professional development workshops, and cultural activities. I traveled globally for recruitment and to speak at conferences and study abroad fairs. During the summer season, I advised students, facilitated professional development workshops, company visits, and cultural activities. The video below sums up what it was like, and reminds me how much I miss those awe-inpiring students!
